Frequently Asked Questions
Everything you need to know about shopping with Atlas.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached for a full refund to your original payment method.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our fits range from slim to oversized depending on the collection.
What payment methods do you accept?
Atlas accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.